Outsourcing in health care has become increasingly common as healthcare systems leaders seek to enhance profitability and efficiency while maintaining clinical excellence. In the United States, the healthcare outsourcing industry is expected to reach a value of over $66 billion by 2023, up from about $52.9 billion in 2017 (Allnutt, 2021 ). Healthcare outsourcing includes member enrollment, physician enrollment, medical billing, patient monitoring, staffing, medical coding, patient safety, medical transcripts, physician practice management, finance and accounts, supply chain management, improved process tracking and reporting, pricing maintenance and configuration, and hospitality. Outsourcing allows healthcare organizations to focus on their core task of providing proficient healthcare services and facilities. Outsourcing is also helpful in improving the financial results by reducing administrative costs and increasing revenues, efficiency, competency, and service quality (Roberts et al., 2013).
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