You must write a report on the application
of an information system in a specific business.
You should choose a company or organization
and investigate a particular information system used by it – the system could
be an ERP, a transaction processing system, a CRM system, a POS system etc.
The work must include business name, sector it
operates in and system used (therefore custom-built proprietary systems are not
At the very least, the report must include the problem faced by the
company, the software system chosen as a solution and how the system helped
resolve the problem.
The report could also include information on implementation
duration, implementation process or difficulties encountered, possible staff
issues faced (e.g. training, redundancy, ethical), post-implementation
performance etc. The approach is that of a short case study.
· the word length should be
between 1000 and 1250 words, excluding bibliography and in-text satations in Harvord Style
· Marks will be awarded for
evidence of extensive, relevant research around the topic, and deducted for
· Cover, Table of Contents,
References and Appendix are excluded of the total wordcount.
· Font: Arial 12,5 pts.
· Text alignment: Justified.
The in-text References and the
Bibliography have to be in Harvard’s citation style.
This task assesses the following learning
· Distinguish between the main types of
information systems and innovative methods of reducing costs and improving
service through management information systems;
· Discuss ethical, privacy and security
issues related to the use of data and technology in today’s business
Assess challenges related to (1) the adoption of
new technology by employees and customers, and (2) the implementation strategy
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